Order and Payment

FAQs about order and payment you need to know in Wholesale No.05.

How To Placing Order And Pay?

You can place your order on App(Android / iOS) or Website. Placing an order can be divided into the following three steps:

STEP-1: Choosing the delivery address

Filling in the correct delivery address will help you receive the products in time.

Please avoid using uncommon wording, which will cause confusion for the deliveryman.

STEP-2: Choosing the shipping method

Wholesale No.05 supports Standard Shipping and Priority Shipping services in most countries and regions.

Some countries only support Priority Shipping

In most cases, Standard Shipping takes more time, but lower price. And Priority Shipping takes less time, but a higher price.

You can choose the shipping method according to your actual needs, And the shipping fee will be calculated for you automatically.

STEP-3: Pay the order with Credit Card or PayPal

Our payment system is supported by Stripe and PayPal, just like Facebook/Amazon/Wish. So please rest assured that your payment is absolutely safe.

Wholesale No.05 supports almost all common payment methods:

  • Credit Card payment, including MasterCard / Visa / JCB / AMEX /Discover and other mainstream credit cards.

  • PayPal payment.

  • Apple Pay (Only for iPhone/iPad)

A confirmation email will be sent to you once the order is successfully paid.

Your order should be paid within 24 hours, or the system will automatically close it.

Wolesale No.05 payment system is the same as Facebook/Amazon/Wish and other many platforms, our payment is supported by Stripe to ensure enough safety of your fund account. Visit Stripe Support for more details.

Wholesale No.05 does not have any authority to hold and deal with the payment issue of your credit card or PayPal. Therefore, you should complete the payment by yourself. If any issues arise regarding your credit card transaction, please contact your credit card company for assistance. We cannot take any responsibility for any credit card payment issues.

Order Processing And Shipping Tracking

After your payment is completed, the rest is our work. The following diagram simply shows how the process of your order:

All orders will be delivered to the logistics center after sorting, quality inspection, packaging, sealing, and other processing.

According to different products quantity and different suppliers, the time of order processing will be different.

How To Cancel Order?

You can cancel your orders before the order begin to process by yourself on App(Android / iOS) or Website.

Once your order is processed, Wholesale No.05 will no longer accept unconditional cancellations, and maybe a 30% processing fee of the total amount of the order will be charged for closing the order. The actual rate depends on how much is lost because of your cancellations.

Orders already shipped cannot be canceled.

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