# About Us About Us Wholesale No. 05 is a platform for small wholesalers specializing in providing services to small and medium enterprises, especially e-commerce entrepreneurs. The platform, can buy all the current popular hot models and lower than another wholesale platform price and provide quality supply chain services. We provide direct purchase of products, product customization, and packaging customization of these different services. At the same time, the platform for small-batch transport difficulties is also here one-stop solution. Let the user enjoy the price and service of the first-class importer here. We offer a wide range of cosmetic-related products, nails, cosmetic tools, wigs, jewelry, fashion clothes, sexy underwear, and other accessories. We focus on high-quality products, the supply of product manufacturers are large brand manufacturers to provide. Every day will update our products and ultra-low wholesale prices and high-quality products to provide all users with services. Cosmetics-related products pay special attention to product safety and quality. Our product suppliers are manufacturers with both FDA and EU standards. Nail products, lipstick, Eye Shadow, Lip Gloss, foundation, makeup brush, and most of these brand-name products can be comparable in quality and brand-name products. Product color style updates can keep up with the trend of fashion. We partner with jewelry, fashion apparel, and lingerie manufacturers to specialize in manufacturing and selling our products to their advantage. This enables us to offer a large number of fashionable styles that are novel and inexpensive. Small and medium-sized enterprises, a good communication channel to better provide customers with goods and services. Feel free to leave a comment on our page. Click on the product and the order communication symbol to contact us. Company: YIWU WEITU ARTCRAFTS CO LIMITED Address: Room 2105 GYW2068 Trend Centre, 29 31 Cheung Lee Street Chai Wan, Hong Kong # Terms and Conditions Welcome to Wholesale No.05! Please read this Terms of Service agreement before getting started. Because it is such an important contract between us and you. {% hint style="warning" %} ARBITRATION NOTICE: UNLESS YOU ARE ACCESSING OR USING THE SERVICES ON BEHALF OF A COMPANY OR OTHER LEGAL ENTITY OR OPT OUT OF ARBITRATION WITHIN 30 DAYS OF THE DATE YOU FIRST AGREE TO THESE TERMS BY FOLLOWING THE OPT-OUT PROCEDURE SPECIFIED IN THE “DISPUTE RESOLUTION FOR CONSUMERS” SECTION BELOW, AND EXCEPT FOR CERTAIN TYPES OF DISPUTES DESCRIBED IN THE “DISPUTE RESOLUTION FOR CONSUMERS” SECTION BELOW, YOU AGREE THAT DISPUTES BETWEEN YOU AND Wholesale No.05 WILL BE RESOLVED BY BINDING, INDIVIDUAL ARBITRATION AND YOU ARE WAIVING YOUR RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS ACTION OR REPRESENTATIVE PROCEEDING. {% endhint %} ## **What We Do and What We Don’t Do** Wholesale No.05 is a wholesale platform that supplies various kinds of fashion items at parity prices and aims to build a new B2B supply chain. We are focused on providing services for small and medium-sized wholesalers and retailers. We sell all items at wholesale prices. Our responsibilities under these terms are limited solely to facilitating the availability of our services and platform. We use Stripe and PayPal to process payments by Buyers. We do not assume any responsibility for risks arising from third-party systems. ## **Agreement to Terms** By using the Services, you agree to be bound by these Terms. If you don't agree with these Terms, do not use the Services. If you are accessing and using the Services on behalf of a company (such as your employer) or Other legal entity, you represent and warrant that you have the authority to bind that company or other legal entity to these Terms. In that case, "you" and "you are" will refer to that company or other legal entity. ## **Use of the Services** You may use the Services only if you are of legal age and have the capacity to form a binding contract and are not a person barred from receiving services under the laws of the United States or other applicable jurisdiction. You may use the Services only in compliance With these Terms and all applicable local, state, national, and international laws, rules, and regulations. The Services that Wholesale No.05 provides are always evolving and the form and nature of the Services that Wholesale No.05 may provide from time to time without prior notice to you. In addition, Wholesale No.05 may need to stop (permanently or temporarily) providing the Services (or any features within the Services) to you or to users generally if we determine it necessary and may not be able to provide you with prior notice. In order to purchase products, you will need to register with Wholesale No.05, create a username, and provide certain information about yourself as prompted by the registration form, including a valid email address. You may No use a username for the purpose of impersonating another person or entity, including staff or any other representative of Wholesale No.05. We reserve the right to remove or reclaim inactive usernames or usernames on behalf of businesses or individuals that hold the trademark or other legal claim on those Usernames. By creating an account, you agree to abide by these Terms and provide accurate information. Unless you are an agent authorized to bind another person and you are acting under their direction, you may not create an account for anyone other than yourself. We reserve the right to suspend or terminate your account if any information provided proves to be inaccurate, false, or otherwise in violation of these Terms. You may also link your Wholesale No.05 account with your account on third-party sites, such as Facebook / Google (such account, a “Third-Party Account”). If you provide your Third-Party Account credentials to us or otherwise link your Wholesale No.05 account with a Third-Party Account, we’ll extract certain personal information, such as your name and email address, and other personal or contact information that your privacy settings on such Third-Party Account permit us to access. ## **Passwords** You are responsible for safeguarding the password that you use to access the Services. You agree to take sole responsibility for any activities or actions under your account, whether or not you have authorized such activities or actions. We encourage you to use strong passwords (passwords that use a combination of letters, numbers, and symbols) with your account. You must immediately notify Wholesale No.05 of any unauthorized use of your account, or if you have reason to believe that your password was lost, stolen, disclosed to an unauthorized third party, or otherwise may have been compromised. You may contact Wholesale No.05 to make this notification by emailing . Wholesale No.05 is not liable for any loss or damage arising from your failure to comply with the above requirements. ## **Buying** If you make a purchase, you may be asked to provide payment information, including your credit card number, your bank account and routing number, the expiration date of your credit card, your address(es) for billing and delivery, and other information about your financial accounts (such information, “Payment Information”). If you make a purchase, you authorize Wholesale No.05 and Wholesale No.05's payment processor(s) to use the Payment Information to charge your designated payment account. You also authorize Wholesale No.05 and Wholesale No.05’s payment processors to correct any mistakes in payments made by or to you, including any processing errors we discover, by using the Payment Information to debit or credit the payment account used in the applicable transaction. You agree to bear any additional charges that your bank or other financial service providers may levy on you. You will receive a confirmation email once the transaction is complete. If you have any concerns or objections regarding charges, you agree to raise them first with us and you agree not to cancel, reject, chargeback, or request reversal of any charges related to a Purchase unless you have made a reasonable attempt at resolving the matter directly with Wholesale No.05. By confirming your order and payment at the time of purchase, we confirm that you agree to all of our terms and conditions. Wholesale No.05 is not responsible for any damages caused by your lack of clarity. A Purchase may be subject to local sales, Customs, or value-added taxes or additional postage upon delivery. These taxes or additional postage fees are not charged by the Services and Wholesale No.05 cannot be responsible for or provide order-specific advice regarding additional taxes or postal fees. After the purchase payment is completed. If you need to provide information such as tax codes in your area, we will contact you online and wholesale\@wholesale 05. To get in touch with you via e-mail. Com. You need to reply immediately, otherwise， the delivery time of the order will be delayed, if you do not reply within a week, the money will be returned to your account, cancel the order. Wholesale No. 05 shall not be liable for all losses and liabilities incurred, and the purchaser shall be liable. ## **Liability and Disputes** Wholesale No.05 has any control over or liability for the quality, safety, legality, descriptions, photos, or other aspects of the items listed for sale, nor does Wholesale No.05 have any control over or liability for the accuracy, truthfulness, quality, or other aspects of The materials and information associated with Listings. Wholesale No.05 is made or responsible for defective items. If an item sold on Wholesale No.05 is delivered to you in a defective condition, your remedy is to submit a clear description and photo to prove that the fact of the defect exists. The project must be submitted within 30 days after the delivery date. Wholesale No.05 will Establish communication with you and provide solutions to your satisfaction. Wholesale No.05 reserves the right in its sole discretion to determine if and when return postage will be provided to the buyer or the cost of return shipping will be partly reimbursed as store credit. ## **Buyer Feedback** Users may submit feedback information regarding that use of the Services or Products. You may only use the rating and feedback features for the bonafide purpose of submitting feedback regarding the experience you had. Any other use of the feedback system is prohibited. You may not threaten To submit negative feedback or withhold positive feedback in order to receive benefits beyond those to which you are entitled and you may not submit feedback for the purpose of manipulating another user’s rating. Feedback information submitted by a user may be made available through the Services to other Users. ## **Privacy** Any personal information that you provide to us is subject to our Privacy Policy, which governs our collection and use of your personal information. You understand that by using the Services you consent to the collection and use (as set forth in the Privacy Policy) of this information, including the transfer of this information to the United States and/or other countries for storage, processing, and use by Wholesale No.05. ## **Special Privacy Terms for European Union Residents** Wholesale No.05 complies with applicable data protection laws, including the General Data Protection Regulation (“GDPR”), governing the Personal Data of European Union (“EU”) residents. If you are a resident of the European Union, your Personal Data, as that term is defined by GDPR, will be transferred lawfully to the United States pursuant to Wholesale No.05 s participation in the EU-US and US-Swiss Privacy Shield Frameworks (“Privacy Shield”). To read more about how Wholesale No.05 complies with GDPR and concerning our participation in Privacy Shield please review the relevant commitments of our Privacy Policy. ## **Communications** As part of the Services we provide, you may (if enabled) receive notifications, alerts, or other types of messages via text message, email, or the messaging functionality provided by the Services (“Messages”). You have control over the Message settings and can opt in or out of these Messages (with the exception of infrequent, important service announcements and administrative messages) either through your account or by following the unsubscribe instructions provided in the e-mail you receive. Please be aware that third-party messaging fees may occur for some of the Messages depending on the message plan you have with your wireless carrier. If you provide your cell phone number and agree to receive communications from Wholesale No.05, you specifically authorize Wholesale No.05 to send text messages or calls to your phone. You are not required to consent to receive text messages or calls as a condition of using the Services and may opt-out of such messages. You can opt-out of receiving text messages through your Account settings, or by replying STOP to the text message. ## **Content** For purposes of these Terms: (i) “Content” means text, graphics, images, music, software, audio, video, works of authorship of any kind, and information or other materials that are posted, generated, provided, or otherwise made available through the Services; and (ii) “User Content” means any Content that Buyers and Sellers (including you) provide to be made available through the Services. Content includes without limitation User Content. All Content is the sole responsibility of the person who originated such Content, including its legality, reliability, and appropriateness. We do not monitor or control the Content posted via the Services, and we cannot take responsibility for such Content. Any use of or reliance on any Content or materials posted via the Services or obtained by you through the Services is at your own risk. We do not endorse, support, represent or guarantee the completeness, truthfulness, accuracy, or reliability of any Content or communications posted via the Services. You understand that by using the Services, you may be exposed to Content that might be offensive, harmful, inaccurate, or otherwise inappropriate, or in some cases, postings that have been mislabeled or are otherwise deceptive. Under no circumstances will Wholesale No.05 be liable in any way for any Content, including, but not limited to, any errors or omissions in any Content, or any loss or damage of any kind incurred as a result of the use of any Content posted, emailed, transmitted or otherwise made available via the Services or broadcast elsewhere. Wholesale No.05 may offer a catalog of items, which may include photos, descriptions, etc. Wholesale No.05cannot guarantee that the information contained in such a catalog will be accurate or up to date, and you agree not to hold Wholesale No.05, responsible for any inaccuracies. Subject to your compliance with these Terms, Wholesale No.05 grants you a limited, non-exclusive, non-transferable, non-sublicensable license to access and view the Content solely in connection with your permitted use of the Services. ## **Your User Content** Your User Content will be viewable by other users of the Services. You should only make available information or provide User Content that you are comfortable sharing with others under these Terms. You are responsible for your use of the Services, for any User Content you provide, and for any consequences thereof, including the use of your User Content by other users and our third-party partners. Wholesale No.05 is not responsible or liable for any use of your User Content by Wholesale No.05 in accordance with these Terms. You represent and warrant that (i) you have all the rights, power, and authority necessary (you own it or have the right to use it) to grant the rights granted herein to any User Content submitted; and (ii) your User Content or your use and provision of your User Content to be made available through the Services does not violate any privacy rights, publicity rights, intellectual property rights, contract rights, or any other rights of any person or entity or result in the violation of any applicable law or regulation. You may request the removal of your User Content from the Services at any time by specifically deleting it or sending a request to customer support. Some User Content cannot be deleted entirely as it may be needed for tax or other purposes by either Wholesale No.05 or another user. If you choose to remove your User Content or cancel your account, your User Content will be removed from public viewing as soon as is practical, (although backup copies may survive for archival and record-keeping purposes), provided, however, in certain instances, copies of your User Content may continue to exist in published or recorded form when it has been retransmitted, redistributed, or otherwise. We are not responsible or liable for the removal or deletion of (or the failure to remove or delete) any User Content on the Services. We retain the right to create limits on use and storage at our sole discretion at any time with or without notice. Notwithstanding these limitations, residents of the EU who are authorized users of the Services may exercise their right of erasure established in GDPR Article 17 by emailing Wholesale No.05 to request the deletion of the Personal Data collected by Wholesale No.05 at . Wholesale No.05 will delete all Personal Data within a commercially reasonable period of time and will inform Processors with which we shared your Personal Data in order to provide your services to also delete your Personal Data. As permitted by GDPR, we will retain any of your Personal Data necessary either for: (i) compliance with a legal obligation; or (ii) for the establishment, exercise, or defense of legal claims. Our Privacy Policy explains in greater detail how you make exercise your rights pursuant to GDPR and you may access the relevant provisions here. For all authorized users irrespective of country of residence, by submitting, posting， or displaying User Content on or through the Services, you grant us and our third-party service providers and partners a worldwide, non-exclusive, royalty-free license (with the right to sublicense) to use, copy, reproduce, process, adapt, modify, publish, transmit, display and distribute such User Content in any and all media or distribution methods (now known or later developed) in connection with the Services. You agree that this license includes the right for us to make such User Content available to other users of the Services, who may also use your User Content subject to these Terms to take advantage of the Services. No compensation will be paid with respect to the User Content that you submit, post, transmit，or otherwise make available through the Services, even if used by other companies, organizations, or individuals who partner with Wholesale No.05. We may need to modify or adapt your User Content in order to transmit, display or distribute it over computer networks and in various media and/or make changes to your User Content as are necessary to conform and adapt that User Content to any requirements or limitations of any networks, devices, services or media and you hereby grant us the rights to do so. Wholesale No.05 claims no ownership of any User Content submitted, posted, or displayed by you on or through the Services. You retain any and all of your rights to any User Content you submit, post, or display on or through the Services, subject to the exceptions noted herein, and you are solely responsible for protecting those rights. ## Wholesale No.05 **Ownership Rights** All right, title, and interest in and to the Services (excluding your User Content), including all associated intellectual property rights, are and will remain the exclusive property of Wholesale No.05 and its licensors. The Services are protected by copyright, trademark, and other laws of both the United States and foreign countries. Nothing in the Terms gives you a right to use the Wholesale No.05 name or any of the Wholesale No.05 trademarks, logos, domain names, or other distinctive brand features. You may use the Wholesale No.05 name or any of the Wholesale No.05 trademarks, logos, domain names, or other distinctive brand features only in the event Wholesale No.05 grants you the right to do so in a separate written agreement. You shall not sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit, create derivative works from, or otherwise exploit any Content or third party submissions or other proprietary rights not owned by you, (i) without the consent of the respective owners or other valid rights, and (ii) in any way that violates the rights of Wholesale No.05 or any third party. You may not remove, alter, or obscure any copyright, trademark, service mark, or other proprietary rights notices incorporated in or accompanying the Services, including any Content. Any feedback, comments, or suggestions you may provide regarding Wholesale No.05 or the Services are entirely voluntary and are the sole and exclusive property of Wholesale No.05. You hereby irrevocably assign to us all of your rights, title, and interest in and to such feedback, comments, or suggestions, and Wholesale No.05 is free to use them as we see fit and without any obligation to you. ## **Restrictions on Content and Use of the Services** We reserve the right at all times (but are not obligated) to remove or refuse to distribute any Content on the Services, which violates these Terms or the Wholesale No.05 Rules for using the Services and submitting Content. We also reserve the right to access, read, preserve, and disclose any information as we reasonably believe is necessary to (i) satisfy any applicable law, regulation, legal process, or governmental request; (ii) enforce the Terms, including investigation of potential violations hereof; (iii) detect, prevent, or otherwise address fraud, security or technical issues; (iv) respond to user support requests; or, (v) protect the rights, property or safety of Wholesale No.05, its users and the public. Unless you have been specifically permitted to do so in a separate written agreement with Wholesale No.05 and except as expressly permitted in these Terms, you may not reproduce, modify or prepare derivative works based upon, distribute, sell, transfer, publicly display, publicly perform, transmit, or otherwise use the Content (except your User Content) or Services. You may not copy, modify, decompile, reverse-engineer, or disassemble the code used to generate web pages on the Services. You may not harvest usernames, addresses, email addresses, or other personal information for any purpose. You may not do any of the following while accessing or using the Services: (i) access, tamper with, or use non-public areas of the Services, Wholesale No.05's computer systems, or the technical delivery systems of Wholesale No.05 is providers; (ii) probe, scan, or test the vulnerability of any system or network or breach or circumvent any security or authentication measures; (iii) access or search or attempt to access or search the Services by any means (automated or otherwise) other than through our currently available, published interfaces that are provided by Wholesale No.05 (and only pursuant to those terms and conditions, if any, that are applicable) unless you have been specifically allowed to do so in a separate agreement with Wholesale No.05; (iv) forge any TCP/IP packet header or any part of the header information in any email or posting, or in any way use the Services to send altered, deceptive or false source-identifying information; (v) interfere with, or disrupt, (or attempt to do so), the access of any user, host or network, including, without limitation, sending a virus, overloading, flooding, spamming, mail-bombing the Services, or by scripting the creation of Content in such a manner as to interfere with or create an undue burden on the Services; (vi) avoid, bypass, remove, deactivate, impair, descramble or otherwise circumvent any technological measure implemented by Wholesale No.05 or any ofWholesale No.05’s providers or any other third party (including another user) to protect the Services or Content; or (vii) use, display, mirror or frame the Services, any individual element within the Services, or the layout and design of any page or form contained on a page, withoutWholesale No.05 ’s express written consent. * Post, upload, publish, submit or transmit any Content that: (i) infringes, misappropriates or violates a third party’s patent, copyright, trademark, trade secret, moral rights or other intellectual property rights, or rights of publicity or privacy; (ii) violates, or encourages any conduct that would violate, any applicable law or regulation or would give rise to civil liability; (iii) is fraudulent, false, misleading or deceptive; (iv) is defamatory, obscene, pornographic, vulgar or offensive; (v) promotes discrimination, bigotry, racism, hatred, harassment or harm against any individual or group; (vi) is violent or threatening or promotes violence or actions that are threatening to any person or entity, or (vii) promotes illegal or harmful activities or substances; * Send any unsolicited or unauthorized advertising, promotional materials, email, junk mail, spam, chain letters or other forms of solicitation; * Impersonate or misrepresent your affiliation with any person or entity; * Violate any applicable law or regulation; or * Encourage or enable any other individual to do any of the foregoing. ## **Copyright Policy** Wholesale No.05 respects copyright law and expects its users to do the same. It is the policy of Wholesale No.05 to disable and/or terminate, in appropriate circumstances, the accounts of users who repeatedly infringe or are believed to be repeatedly infringing the rights of copyright holders. Wholesale No.05 recognizes and respects all copyrights and trademarks. As such, any usage of television, motion picture, music, and film festival or other names or titles have no connection to Wholesale No.05 and are the sole property of the copyright or trademark holders. Some of the accessories on the app may be inspired by celebrity style or current trends, however, they are not authorized, endorsed by, or connected to celebrities or particular designers in any way and are not meant as infringements of any registered trademarks or copyrights. ## **Intellectual Property Infringement Policy** It is the policy of Wholesale No.05 to take appropriate action where necessary to uphold and recognize all relevant State, Federal and International laws in connection with material that is claimed to be infringing any trademark, copyright, patent, and all or any other Intellectual Property laws. If you are an intellectual property rights owner and you believe that Wholesale No.05 sells, offers for sale, or makes available goods and/or services that infringe your intellectual property rights, then send the following information in its entirety to ## **Information Required** 1\. An electronic or physical signature of the person authorized to act on behalf of the owner of an exclusive design that is allegedly infringed; 2\. A description of the allegedly infringing work or material; 3\. A description of the allegedly infringing material is located on the App (product(s) URL); 4\. Information reasonably sufficient to allow us to contact you, such as your address, telephone number, and e-mail address; 5\. A statement by you that you have a good faith belief that the disputed use of the material is not authorized by the copyright or other proprietary right owner, its agent, or the law; 6\. Identification of the intellectual property rights that you claim are infringed by the App (e.g. "XYZ copyright", "ABC trademark, Reg. No. 123456, registered 1/1/04", etc); 7\. A statement by you that the above information and notification is accurate, and under penalty of perjury, that you are the copyright owner or authorized to act on behalf of the owner whose exclusive right is allegedly infringed. ## **Termination and Effect of Termination** In addition to any other legal or equitable remedies, Wholesale No.05 may, without prior notice to you, immediately terminate the Agreement or revoke any or all of your rights granted under this Agreement. Upon any termination of this Agreement, you shall immediately cease all access to and use of the site and Wholesale No.05 shall, in addition to any other legal or equitable remedies, immediately revoke all password(s), and account identification issued to you and deny your access to and use of this App in whole or in part. Any termination of this Agreement shall not affect the respective rights and obligations (including without limitation, payment obligations) of the parties arising before the date of termination. ## **The Services are Available "AS-IS"** Your access to and use of the Services or any Content is at your own risk. You understand and agree that the Services are provided to you on an "AS IS" and "AS AVAILABLE" basis. Without limiting the foregoing, Wholesale No.05 DISCLAIMS ANY WARRANTIES, EXPRESS OR IMPLIED, OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF ANY COURSE OF DEALING OR USAGE OF TRADE. We make no warranty and disclaim all responsibility and liability for the completeness, accuracy, availability, timeliness, security, or reliability of the Services or any Content thereon. We make no guarantee as to the duration or manner in which items appear on Wholesale No.05, whether in our catalog, at auction, or otherwise. Wholesale No.05 is not responsible or liable for any harm to your computer system, loss of data, glitches, bugs, errors, delays, disruptions, or other harm that results from your access to or use of, inability to access or use, the Services, or any Content. You agree that Wholesale No.05 is not liable for any damage or losses resulting directly or indirectly from any suspension of your account. We make no warranty that the Services will meet your requirements or be available on an uninterrupted, secure, or error-free basis. No advice or information, whether oral or written, obtained from Wholesale No.05 or through the Services, will create any warranty not expressly made herein. ## **Indemnity** You agree to defend, indemnify, and hold harmless Wholesale No.05 and its partners, and their officers, directors, employees, and agents, from and against any claims, liabilities, damages, losses, and expenses, including, without limitation, reasonable legal and accounting fees, arising out of or in any way connected with your access to or use of the Services, your violation of these Terms or any Content posted, published, transmitted or otherwise provided by you or on your behalf. ## **Limitation of Liability** TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, Wholesale No.05 AND ITS SUBSIDIARIES, AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, PARTNERS AND LICENSORS ARE NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM (i) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICES; (ii) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICES, INCLUDING WITHOUT LIMITATION, ANY DEFAMATORY, OFFENSIVE OR ILLEGAL CONDUCT OF OTHER USERS OR THIRD PARTIES; (iii) ANY CONTENT OBTAINED FROM THE SERVICES; (iv) ANY ITEMS SOLD OR PURCHASED THROUGH THE SERVICES; OR (v) UNAUTHORIZED ACCESS, USE OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE) OR ANY OTHER LEGAL THEORY, WHETHER OR NOT Wholesale No.05 HAS BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE, AND EVEN IF A REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE. UNDER NO CIRCUMSTANCES WILL Wholesale No.05 TOTAL LIABILITY TO YOU FROM ALL CAUSES OF ACTION AND UNDER ALL THEORIES OF LIABILITY EXCEED $50. ## **Waiver & Severability** The failure of Wholesale No.05 to enforce any right or provision of these Terms does not constitute a waiver of such right or provision. In the event that any provision of these Terms is held to be invalid or unenforceable (either by an arbitrator appointed pursuant to the terms of the “Dispute Resolution for Consumers” section below or by a court of competent jurisdiction, if you are accessing and using the Services on behalf of a company or other legal entity or timely opt-out of arbitration as set forth below), the remaining provisions of these Terms will remain in full force and effect. ## **Assignment** You may not assign or transfer these Terms, by operation of law or otherwise, without Wholesale No.05’s prior written consent. Any attempt by you to assign or transfer these Terms, without such consent, will be null and of no effect. Wholesale No.05 may freely assign or transfer these Terms without restriction. Subject to the foregoing, these Terms will bind and inure to the benefit of the parties, their successors, and permitted assigns. ## **Notice** Any notices or other communications provided by Wholesale No.05 to you under these Terms, including those regarding modifications to these Terms, will be given by Wholesale No.05: (i) via email; or (ii) by posting to the Site. For notices made by e-mail, the date of receipt will be deemed the date on which such notice is transmitted. ## **Controlling Law** These Terms and any action related thereto are governed by the laws of the State of Delaware, without regard to or application of its conflict of law provisions or your state or country of residence. ## **Dispute Resolution for Commercial Entities** If you are accessing and using the Services on behalf of a company or other legal entity, all claims, legal proceedings or litigation arising in connection with the Services will be brought solely in the state and federal courts located in Newark, Delaware, and you consent to the jurisdiction of and venue in such courts and waive any objection as to inconvenient forum. ## **Shipping** Wholesale No.05 ships from one main warehouse. However, depending on stock availability, some orders may be split into multiple orders at the discretion of Wholesale No.05. Thank you for your understanding. Wholesale No.05 packs your orders with care and takes precautions to ensure that your items arrive unscathed. Nevertheless, we cannot guarantee items will not be mishandled during shipping. While under no obligation to cover damages that incur during shipping, we strive to maintain a good relationship with our users and will try to remediate the problem in a quick, satisfactory manner. ## **Disclaimer and Limitation of Liability** Except as otherwise provided in the standard terms of sale that govern the same of each product on this App, this App, the products offered for sale on it, and the transactions conducted through it are provided by Wholesale No.05 on an "as is" basis. Wholesale No.05 makes no presentations or warranties of any kind, express or implied, as to the operation of the App or the information, content, materials, or products included on this App except as provided here to the full extent permissible by applicable law, Wholesale No.05 disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose, non-infringement, title, quiet enjoyment, data accuracy, and system integration. This site may include inaccuracies, mistakes, or typographical errors. Wholesale No.05 does not warrant that the content will be uninterrupted or error-free. To the maximum extent permitted by law, Wholesale No.05 will not be liable for any damages of any kind arising from the use of this site, including, but not limited to, indirect incidental, punitive, exemplary, special, or consequential damages. To the maximum extent permitted by applicable law, Wholesale No.05's total liability to you for any damages (regardless of the foundation for the action) shall not exceed in the aggregate the number of fees actually paid by you to Wholesale No.05 during the month immediately preceding the act allegedly giving rise to Wholesale No.05's liability. ## **Order Acceptance** Please note that there may be certain orders that we are unable to accept and must cancel. Wholesale No.05 reserves the right, at sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being canceled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is canceled or if additional information is required to accept your order. Both parties agree that, following order dispatch, transportation is the sole responsibility of the third-party logistics company. During this stage, full ownership of the product(s) belongs to the buyer; all associated liability and risks during transportation shall be borne by the buyer. ## **Order Cancellation** The buyer can cancel orders freely within 48 hours after payment, for questions please contact our Support Center via . However, once the order has been dispatched, the order cannot be canceled, changed, or refunded. Upon receipt of the package, our Service and Return policy comes into effect. For details, please refer to "Order and Payment" ## **Typographical Errors** While Wholesale No.05 strives to provide accurate product and pricing information, pricing or typographical errors may occur. Wholesale No.05 cannot confirm the price of an item until after you order. In the event that an item is listed at an incorrect price or with incorrect information due to an error in pricing or product information, Wholesale No.05 shall have the right, at our sole discretion, to refuse or cancel any orders placed for that item. In the event that an item is mispriced, Wholesale No.05 may, at our discretion, either contact you for instructions or cancel your order and notify you of such cancellation. ## **Pricing in Different Currencies** The pricing of products sold by Wholesale No.05 is based upon figures calculated in U.S. Dollars (US$). The price displayed on an individual product page, regardless of currency denomination, is the current price you are liable to pay to Wholesale No.05, excluding shipping. ## **Links** This App may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that Wholesale No.05 is not responsible for the operation of or content located on or through any such site. ## **Remedies** You agree that Wholesale No.05's remedy at law for any actual or threatened breach of this Agreement would be inadequate and that Wholesale No.05 shall be entitled to specific performance or injunctive relief, or both, in addition to any damages that Wholesale No.05 may be legally entitled to recover, together with reasonable expenses of any form of dispute resolution, including, without limitation, attorneys' fees. No right or remedy of Wholesale No.05 shall be exclusive of any other, whether at law or in equity, including, without limitation, damages injunctive relief, attorneys' fees, and expenses. No instance of waiver by Wholesale No.05 of its rights or remedies under these terms and conditions shall imply any obligation to grant any similar, future, or other waivers.
## **Customer Code of Conduct** At Wholesale No.05, we take pride in providing class-leading customer service and will do our best to resolve all issues to customer satisfaction. However, we will not tolerate any unacceptable or unreasonable behavior towards our Customer Service Team members. Unacceptable behavior directed towards Customer Service staff or Wholesale No.05 may, for example, include any of the following: * Aggressive, abusive, and threatening behaviors, including any and all direct or implied threats on any communication channel; intimidating language; personal and verbal abuse; sexist, racist, homophobic, or derogatory remarks; rudeness; inflammatory statements; swearing; and unsubstantiated allegations. * Persistently making habitually demanding or vexatious complaints, despite the matter having been fully addressed; similarly, repeating complaints persisting despite reasonable and fair solutions being offered in accordance with our policies. * Asking, expecting, or demanding staff to breach established company policy guidelines, e.g. refund amount, time frame, special compensation, etc.; similarly, seeking an unrealistic outcome beyond the scope of our own policies and procedures. By default, the refund amount cannot exceed the original order amount paid to Wholesale No.05. * Repeatedly changing the nature (or focus) of a complaint or the desired outcome, part way, after a formal response has been provided. * The excessive number of complaints compared to the total purchase value history. For such behavior, complainants may be advised and formally notified of the following: * Their language is considered offensive, abusive, threatening, and wholly unacceptable. * They must refrain from using such language, intimidation, and threats. * There will be no further exchange of correspondence on the matter if they persist with this behavior. * Wholesale No.05 reserves the right to no longer accept orders from the customer in the future without further notice. ## **Changes** Notwithstanding the provision regarding changes to these Terms in the “Entire Agreement” section below, if Wholesale No.05 changes this “Dispute Resolution for Consumers” section after the date you first accepted these Terms (or accepted any subsequent changes to these Terms), you may reject any such change by sending us written notice (including by email to ) within 30 days of the date such change became effective, as indicated in the “Last Updated” date above or in the date of FWholesale No.05’s email to you notifying you of such change. By rejecting any change, you are agreeing that you will arbitrate any Dispute between you and Wholesale No.05 in accordance with the provisions of this “Dispute Resolution for Consumers” section as of the date you first accepted these Terms (or accepted any subsequent changes to these Terms). ## **Entire Agreement** These Terms and the Wholesale No.05 Rules are the entire and exclusive agreement between Wholesale No.05 and you regarding the Services, and these Terms supersede and replace any prior agreements between Wholesale No.05 and you regarding the Services. These Terms apply only to Wholesale No.05 and you. These Terms are not intended to, and shall not, create any third-party beneficiary rights, except as expressly provided in these Terms. We may revise these Terms from time to time. If we make any material changes to these Terms, we will notify you of such changes by posting them on the Wholesale No.05 website or by sending you an email or other notification, and we will indicate when such changes will become effective. By continuing to access or use the Services after those revisions become effective, you agree to be bound by the revised Terms. These Services are operated and provided by Wholesale No.05 Inc., 2035 Sunset Lake Rd, Newark DE 19702. If you have any questions about these Terms, please contact us. > If you have any questions feel free to send us a note at the Wholesale No.05 app or email: . We want you to feel comfortable using the Services and will happily answer any questions you have. # Privacy Policy Holding onto your private information is a serious responsibility, and we want you to know how we're handling it. Wholesale No.05 ("we" "us" or "our") values your privacy and takes a step to protect the privacy and security of information that you provide to us that either identifies you or could, when combined with other information, be used to identify you (“Personal Information"). Wholesale No.05 complies with all applicable laws regarding your privacy. This Privacy Policy explains how and why we collect and use the Personal Information you provide to Wholesale No.05.
## **User Consent to** Wholesale No.05**’s Privacy Policy** By accessing or otherwise using Wholesale No.05, you agree to the terms and conditions of this Privacy Policy. You expressly consent to the processing of your Personal Information and Anonymous Information according to this Privacy Policy. Your Personal Information may be processed and stored in other countries (including the United States) where laws regarding the processing of Personal Information may be less stringent than the laws in your country. Your Personal Information will not, however, be used or disclosed for purposes for which you have not given consent or which are not permitted under applicable law.
## **Collection of Information** Personal Information that You Provide: In general, we collect Personal Information that you submit to us voluntarily through Wholesale No.05. We also collect information that you submit in the process of creating or editing your account and user profile on Wholesale No.05. For example, our registration and login process requires you to provide us with your name, valid email address， and password of your choice. When you personalize your profile and use the features of Wholesale No.05, we will collect any information you voluntarily provide, and we may also request optional information to support your use of Wholesale No.05, such as your year of birth, gender, and other demographic information. We collect information in the form of the content that you submit during your use of Wholesale No.05, such as photos, rating， and other information you choose to submit. We may also collect information about you and your friends who use Wholesale No.05, from any social network you may have connected from, in order to provide you with a more personalized experience. When you purchase items, you will need to submit your credit card or other payment information, which we may collect and store, so that we can process your payment for the items. When you sign up for Wholesale No.05 or engage in other activities that we make available on Wholesale No.05, we will collect the information designated along with such activity, which may include your contact information such as your address and phone number. We will also collect transactional information based on your activity on Wholesale No.05, such as buying, billing, and any other information you provide to purchase or ship items. If you choose to sign up to receive information about products or services that may be of interest to you, we will collect your email address and other related information. Wholesale No.05 may require you to submit additional personal information to authenticate yourself if we believe you are violating Wholesale No.05 policies, such as identification or a utility bill to verify your address. If you do not wish to share such information with us, you will be unable to complete any further transactions on Wholesale No.05. Personal Information from Other Sources: We may receive Personal Information about you from other sources with which you have registered, companies who we have partnered (collectively, "Partners") ，or other third parties. We may associate this information with the other Personal Information we have collected about you. E-mail and E-mail Addresses: If you send an e-mail to us, or fill out our "Feedback" form through Wholesale No.05, we will collect your e-mail address and the full content of your e-mail, including attached files, and other information you provide. We may use and display your full name and email address when you send an email notification to a friend through Wholesale No.05 or the social network from which you have connected to Wholesale No.05 (such as in an invitation, or when sharing your content). Additionally, we use your email address to contact you on behalf of your friends (such as when someone sends you a personal message) or notifications from a social network or other websites with whom you have registered to receive such notifications. We may use this e-mail address to contact you, for things such as notifications of limited edition shop sales and other related information. You may indicate your preference to stop receiving further promotional communications as further detailed below. Information Collected Via Technology: As you use Wholesale No.05, certain information may also be passively collected and stored on our or our service provider’s server logs, including your Internet protocol address, browser type, type of device, operating system, and address of the referring website. We may also place small data files on your computer or other devices. These data files may be cookies, pixel tags, Flash Cookies, Silverlight Cookies, or other local storage provided by your browser or associated applications ("Cookies"). We use these technologies to recognize you as a customer; customize Wholesale No.05 Services, content, and advertising; measure promotional effectiveness; help ensure that your account security is not compromised; mitigate risk and prevent fraud, and promote trust and safety across our site. We use Cookies and navigational data like Uniform Resource Locators (URL) to gather information regarding the date and time of your visit and the information for which you searched and viewed. In order to use our Services offered through Wholesale No.05, your web browser must accept Cookies. If you choose to disable cookies, some aspects of Wholesale No.05 may not work properly, and you may not be able to receive our Services. This type of information is collected to make Wholesale No.05 and solutions more useful to you and to tailor the experience with Wholesale No.05 to meet your special interests and needs. We engage in remarketing to market our sites across the web. When a user visits our site, a cookie is placed on the user’s computer. Users with this cookie may be targeted across advertising networks to receive relevant advertisements. You may opt-out of this ad serving using the Network Advertising Initiative (NAI) opt-out page. An "Internet protocol address" or "IP Address" is a number that is automatically assigned to your computer when you use the Internet. In some cases your IP Address stays the same from browser session to browser session; but if you use a consumer internet access provider, your IP Address probably varies from session to session. We, or our service providers, may track your IP Address when you access Wholesale No.05 to assist with ad targeting.
## **Use and Disclosure of Information** Except as otherwise stated in this Privacy Policy, we do not sell, trade, rent for marketing purposes the Personal Information that we collect with third parties unless you ask or authorize us to do so. In general, Personal Information you submit to us is used by us to provide you access to Wholesale No.05; to improve Wholesale No.05; to respond to your emails and other feedback; to provide customer service; to send you alerts, updates, administrative messages and otherwise facilitate your use of, and our administration and operation of, our Services; to monitor and analyze usage and trends; to resolve disputes; to better tailor the features, performance, and support of Wholesale No.05; collect fees; to offer you additional information, opportunities, promotions and functionality from us, our partners or our advertisers at your request; and for any other purpose for which the information was identified at the time of collection. Additionally, we do share your content preferences and other information with the social network with which you have connected to Wholesale No.05, along with those companies and persons you have asked us to share your information with. We may provide your Personal Information to third-party service providers who work on behalf of or with us to provide some of the services and features of Wholesale No.05 and to help us communicate with you. Examples of such services include sending email, analyzing data, providing marketing assistance, processing payments (including credit card payments), and providing customer service. We require our third-party service providers to agree not to use such information except as necessary to provide the relevant services to us. We may share some or all of your Personal Information (other than credit card information) with Merchants whose items you have purchased for their commercial purposes and to provision the item. If you do not want us to use or disclose Personal Information collected about you in the manner identified in this Privacy Policy, do not use Wholesale No.05. We share information only with companies that have also committed to compliance with the GDPR and bind each of those companies via a Data Privacy Agreement to provide you with substantially equivalent privacy and security protections as those that Wholesale No.05 provides to you. Wholesale No.05 may be liable for any onward transfers of your Personal Information in violation of our commitments to you pursuant to this Privacy Policy, the Privacy Shield Frameworks, or GDPR. Additionally, we may create Anonymous Information records from Personal Information by excluding information (such as your name) that would otherwise make the Anonymous Information personally identifiable to you. Generally, we aggregate this information and use it in statistical analysis to help us analyze patterns in the use of Wholesale No.05. This Privacy Policy does not limit our use or disclosure of any Anonymous Information in any way, and we reserve the right to use and disclose Anonymous Information to our partners, advertisers, and other third parties at our discretion. We may share some or all of your Personal Information with Wholesale No.05 affiliated companies that are under common control, in which case we will require them, via the written contract, to honor this Privacy Policy. In the event we go through a business transition such as a merger, acquisition by another company, or sale of all or a portion of our assets, your Personal Information may be among the assets transferred. You acknowledge that such transfers may occur and are permitted by this Privacy Policy and that any acquirer of ours or that acquirer’s assets may continue to process your Personal Information as set forth in this Privacy Policy. By using Wholesale No.05 and providing us with your Personal Information, you understand and agree that we may disclose your Personal Information if we believe in good faith that such disclosure is necessary to: (i) satisfy any applicable law, regulation, legal process or governmental request, (ii) enforce the Wholesale No.05 Terms, including investigation of potential violations hereof, (iii) detect, prevent, or otherwise address fraud, security or technical issues, (iv) respond to user support requests, or (v) protect the rights, property or safety of Wholesale No.05, its users, and the public. You hereby consent to us sharing your Personal Information under the circumstances described herein. Wholesale No.05 may also be required to disclose an individual’s Personal Information in response to a lawful request by government officials, including to satisfy law enforcement or national security requirements. Third-Party Sites and Advertising: Wholesale No.05 may contain links to other websites. Please be aware that we are not responsible for the privacy practices or the content of such other websites. We encourage our users to read the privacy statements of each and every website they visit. This Privacy Policy applies solely to information collected by us through Wholesale No.05 and does not apply to these third-party websites. The ability to access information of third parties from Wholesale No.05, or links to other websites or locations, is for your convenience and does not signify our endorsement of such third parties, their products, their services, other websites, locations, or their content. Your Choices Regarding Your Personal Information: We offer you choices regarding the collection, use, and sharing of your Personal Information. You have a right at any time to stop us from contacting you for marketing purposes. When you receive promotional communications from us, you may indicate a preference to stop receiving further promotional communications from us and you will have the opportunity to "opt-out" by following the unsubscribe instructions provided in the promotional e-mail you receive or by contacting us. Despite your indicated email marketing preferences, we may send you administrative emails regarding Wholesale No.05, including, for example, administrative and transactional confirmations, and notices of updates to our Privacy Policy. You have the right to request a copy of the Personal Information that we hold about you. If you would like a copy of some or all of your Personal Information, please contact us. We may charge a reasonable fee for this service. We want to make sure that your information is accurate and up-to-date. You may ask us to correct or remove information that you think is inaccurate. You may change any of your profile information by editing it on the profile settings page. You may ask us to stop processing your information or delete your information by contacting us, please contact us. We will delete that information within a commercially reasonable period of time unless prevented from doing so by applicable law.
## **Regarding Residents of the European Union & GDPR** Wholesale No.05 complies with all applicable privacy laws and regulations that apply to residents of the EU. Residents of the European Union (“EU”) may only use our Services after providing Wholesale No.05 you are freely given, informed consent for Wholesale No.05 to collect, transfer, store, and share your Personal Data, as that term is defined in the EU’s General Data Protection Regulation (“GDPR”). Wholesale No.05 complies with the EU GDPR and makes it easy for EU residents to exercise their rights described in that regulation. The purposes for which Wholesale No.05 collects your Personal Information, which is defined in the GDPR as Personal Data, the categories and specific types of Personal Data we collect, and our practices and policies regarding your Personal Data are described in this Privacy Policy. As discussed throughout this Privacy Policy, Wholesale No.05 makes it easy for you to access, correct, delete, or demand the deletion of your Personal Data. You may object to our processing of your Personal Data by emailing us, although if you prohibit our processing, it may make some of our Services either impossible to offer or less useful. Any of those requests should be sent to . Should you ever wish to leave Wholesale No.05 and take an electronic copy of the Personal Data and information we have collected about you, you may make that request at .
## **Privacy Shield Frameworks** Wholesale No.05 complies with the EU-US Privacy Shield Framework and the Swiss-US Privacy Shield Framework as set forth by the US Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union and Switzerland to the United States, respectively. If there is any conflict between the terms of this Privacy Policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. With respect to personal data received or transferred pursuant to the Privacy Shield Frameworks, Wholesale No.05 is subject to the regulatory enforcement powers of the U.S. Federal Trade Commission. You have the right to obtain our confirmation of whether we maintain personal information relating to you. Upon request, we will provide you with access to the personal information that we hold about you. You may also correct, amend, or delete the personal information we hold about you. An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data, should direct their query to . If requested to remove data, we will respond within a reasonable timeframe. Your right to access your Personal Information may be restricted in exceptional circumstances, including, but not limited to, when the burden or expense of providing this access would be disproportionate to the risks to your privacy in the case in question, or when the rights of persons other than you would be violated by the provision of such access. If we determine that your access should be restricted in a particular instance, we will provide you with an explanation of our determination and respond to any inquiries you may have. We will also provide an individual opt-out or opt-in choice before we share their Personal Information with third parties other than our agents, or before we use it for a purpose other than which it was originally collected or subsequently authorized. To limit the use and disclosure of your personal information, please submit a written request to . Wholesale No.05’s accountability for Personal Information that it receives under the Privacy Shield and subsequently transfers to a third party is described in the Privacy Shield Principles. In particular, Wholesale No.05 remains responsible and liable under the Privacy Shield Principles if third-party agents that it engages to process the personal data on its behalf do so in a manner inconsistent with the Principles unless Wholesale No.05 proves that it is not responsible for the event giving rise to the damage. In compliance with the Privacy Shield Principles, Wholesale No.05 commits to resolve complaints about your privacy and our collection or use of your personal information transferred to the United States pursuant to Privacy Shield. If your Privacy Shield complaint cannot be resolved through the above channels, under certain conditions, you may invoke binding arbitration for some residual claims not resolved by other redress mechanisms.
## **Regarding Children** No matter where they live, children under the age of 13 are not permitted to use Wholesale No.05 and we do not intentionally collect or maintain Personal Information from those who are under 13 years old. Protecting the privacy of children is very important to us. Thus, if we obtain actual knowledge that a user is under 13, we will take steps to remove that user's Personal Information permanently from our databases. We recommend that children between the ages of 13 and 18 obtain their parent’s permission before submitting information over the internet. Children who reside in some countries in the EU may be prohibited by law from using services such as Wholesale No.05 until they are older than 13 years of age. In some countries, the age that you may be able to use our service may be 14, 15, or 16 years of age. By using Wholesale No.05, you are either (i)\_representing that you are at least 18 years old; (ii) that you are at least 13 years old and have a parent’s or guardian’s permission to use Wholesale No.05; or (iii) if you reside in an EU country with an older age of consent that you are at least the appropriate number of years old and have a parent’s or guardians permission to use Wholesale No.05.
## **Feedback** If you provide feedback to us, we may use and disclose such feedback for any purpose, provided we do not associate such feedback with your Personal Information. We will collect any information contained in such feedback and will treat the Personal Information in it in accordance with this Privacy Policy. You agree that any such comments and any email we receive becomes our property. We may use feedback for marketing purposes or to add to or modify our services without paying any royalties or other compensation to you.
## **Security** We are committed to protecting the security of your Personal Information. We use a variety of industry-standard security technologies and procedures to help protect your Personal Information from unauthorized access, use, or disclosure. Even though we have taken significant steps to protect your Personal Information, you acknowledge that no company, including us, can fully eliminate security risks associated with Personal Information.
## **Contact and Revisions** If you have questions or concerns about our Privacy Policy, please contact us. If you are a resident of the EU and wish to exercise your rights pursuant to GDPR, please contact us. This Privacy Policy is subject to occasional revision at our discretion, and if we make any substantial changes in the way we use your Personal Information, we will post an alert on this page and send an email to registered users. If you object to any such changes, you must cease using Wholesale No.05. Continued use of Wholesale No.05 following notice of any such changes shall indicate your acknowledgment of such changes and agreement to be bound by the terms and conditions of such changes. ## **Delete Account** We'll be sorry to see you go. If you ask us to delete your membership account, because we won't have details of your orders, communication history, or contact details anymore, any future queries will not be restored, and you cannot log in again. Please make a decision carefully. Just so you know, when you delete your account, you will... Lose your daily updates on new products Lose your VIP and Coupon service Lose your shopping cart Lose your order history Lose your address book Erase all your personal information After careful consideration, if you still want to delete the membership account, please contact our service email at and there is a service representative who will handle it for you. # Cookie Usage Statement Wholesale No.05 uses cookies. By using the website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy. ## What are cookies Cookies are files, often including unique identifiers, that are sent by web servers to web browsers, and which may then be sent back to the server each time the browser requests a page from the server. Cookies can be used by web servers to identity and track users as they navigate different pages on a website, and to identify users returning to a website. Cookies may be either “persistent” cookies or “session” cookies. A persistent cookie consists of a text file sent by a web server to a web browser, which will be stored by the browser and will remain valid until its set expiry date (unless deleted by the user before the expiry date). A session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed. ## Cookies on Wholesale No.05 We use both session cookies and persistent cookies on the website. ## How we use cookies Cookies do not contain any information that personally identifies you, but personal information that we store about you may be linked, by us, to the information stored in and obtained from cookies. The cookies used on the website include those which are strictly necessary cookies for access and navigation, cookies that track usage (performance cookies), remember your choices (functionality cookies), and cookies that provide you with targeted content or advertising We may use the information we obtain from your use of our cookies for the following purposes: 1\. to recognize your computer when you visit the website\ 2\. to track you as you navigate the website, and to enable the use of any e-commerce facilities\ 3\. to improve the website’s usability\ 4\. to analyze the use of the website\ 5\. in the administration of the website When you use the website, you may also be sent third-party cookies. Our advertisers and service providers may send you cookies. They may use the information they obtain from your use of their cookies: 1\. to track your browser across multiple websites\ 2\. to build a profile of your web surfing\ 3\. to target advertisements which may be of particular interest to you. ## Blocking cookies Most browsers allow you to refuse to accept cookies. For example: 1\. in Internet Explorer you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector;\ 2\. in Firefox you can block all cookies by clicking “Tools”, “Options”, and un-checking “Accept cookies from sites” in the “Privacy” box.\ 3\. in Google Chrome you can adjust your cookie permissions by clicking “Options”, “Under the hood”, Content Settings in the “Privacy” section. Click on the Cookies tab in the Content Settings.\ 4\. in Safari you can block cookies by clicking “Preferences”, selecting the “Privacy” tab, and “Block cookies”. Blocking all cookies will, however, have a negative impact on the usability of many websites. If you block cookies, you may not be able to use certain features on the website (log on, access content, use search functions). ## Deleting cookies You can also delete cookies already stored on your computer: 1\. in Internet Explorer, you must manually delete cookie files;\ 2\. in Firefox, you can delete cookies by, first ensuring that cookies are to be deleted when you “clear private data” (this setting can be changed by clicking “Tools”, “Options” and “Settings” in the “Private Data” box) and then clicking “Clear private data” in the “Tools” menu.\ 3\. in Google Chrome you can adjust your cookie permissions by clicking “Options”, “Under the hood”, Content Settings in the “Privacy” section. Click on the Cookies tab in the Content Settings.\ 4\. in Safari you can delete cookies by clicking “Preferences”, selecting the “Privacy” tab, and “Remove All Website Data”. Obviously, doing this may have a negative impact on the usability of many websites. ## Contact us If you have any questions or comments about this Notice, or if you would like us to update information we have about you or your preferences, [please contact us](/help/contact-us). # FAQ About Products The Questions and Answers you may care about products in Wholesale No.05. ## About Packaging All items will be separately packaged. Each product will have a corresponding product label. If you don't need one you can specify it when you place your order. ## About Fading Of Fashions The greatest advantage of fashion jewelry its rich style and low price. Shiny can be maintained appropriately if used properly. The following tips will help you to keep it: * Avoid Chemicals and water * Avoid sweat * Take it off while sleeping * Clean with a soft cloth * Sealed and separate Storage ## About Color Difference All photos are taken in kind, nevertheless, the slight color difference is unavoidable due to shooting or light exposure, or display factors, it is not a quality issue, please in kind prevail. ## About Size * Please refer to the size chart attached to select the size. **Do not select directly according to your habits.** * The size may have a 2-3cm error due to manual measurement. Please note in advance. * Children's clothing size on our platform is unified according to age. For specific measures, please refer to the size guide attached in product details. Here is the Size Guide for you. ## About Quality All goods will be inspected at least twice by quality control inspectors before shipment. We can confirm that every product is brand new and never tried on. The following situations cannot be regarded as a quality issue: * Slight stain or dust can be removed by washing * Short thread ends * Wrinkles due to folding and packaging If you need some help with quality, just [contact us](/help/contact-us). # Coupons & Discount The coupon is the only way to enjoy discounts in Wholesale No.05. ## What type of coupon does Wholesale No.05 offer? Wholesale No.05 currently offers two types of coupons: ### 1.Amount deduction coupon For example：**$5 OFF WHEN ORDER>$100**, means a $200 order will eventually pay $195. > In most cases, the coupons you use are of this type ### 2.Discount coupon For example：**5% OFF WHEN ORDER>$100**, means a $200 order will eventually pay $190. ## Where can I find the coupons? 1. We often provide coupons for specific activities, such as the Christmas sale or new year sale. You can find the coupon code here. 2. VIP Membership can automatically get multiple coupons every month. 3. In case of agreement with you, we may use specific coupons to make up for your losses when after the sale. **Attention**: You usually only get the COUPON CODE(for example：wholesale15), which needs you to apply it for a coupon in Wholesale No.05. > You can click "Account" - "Coupons" - "APPLY A COUPON" and enter the CODE to get the coupon on APP or PC. ## How to use the coupons? Actually, the system will automatically select the best coupon for you in the shopping cart. You don’t need to care anything about coupons. The following is the basic rules of coupons: * The shopping cart is the only place where you can use your coupons. * Only one coupon can be used per order * The coupons are only valid for the total amount of the products, excluding the shipping fee. ![](https://gblobscdn.gitbook.com/assets%2F-LTyyITzz8pFCSgdtyIW%2F-M6m6rw7LR4i1CCjrGOU%2F-M6mAmfeAUCNdIyrRYwk%2Fcoupon.png?alt=media\&token=5dca8784-5e3a-4e20-86c1-211c9ab5a58e) # Order and Payment FAQs about order and payment you need to know in Wholesale No.05. ## How To Placing Order And Pay? You can place your order on App(Android / iOS) or [Website](https://docs.wholesale05.com/business/www.wholesale05.com). Placing an order can be divided into the following three steps: ### STEP-1: Choosing the delivery address Filling in the correct delivery address will help you receive the products in time. > Please avoid using uncommon wording, which will cause confusion for the deliveryman. ### STEP-2: Choosing the shipping method Wholesale No.05 supports **Standard Shipping** and **Priority Shipping** services in most countries and regions. > Some countries only support Priority Shipping In most cases, Standard Shipping takes more time, but lower price. And Priority Shipping takes less time, but a higher price. You can choose the shipping method according to your actual needs, And the shipping fee will be calculated for you automatically. ### STEP-3: Pay the order with Credit Card or PayPal Our payment system is supported by [Stripe](https://www.stripe.com/) and [PayPal](https://www.paypal.com/), just like Facebook/Amazon/Wish. So please rest assured that your payment is absolutely safe. Wholesale No.05 supports almost all common payment methods: * Credit Card payment, including MasterCard / Visa / JCB / AMEX /Discover and other mainstream credit cards. * PayPal payment. * Apple Pay (Only for iPhone/iPad) ![The payment methods of supported](https://gblobscdn.gitbook.com/assets%2F-LTyyITzz8pFCSgdtyIW%2F-L_qKFVue7_S2cq1lhIZ%2F-L_qKKj1pUZurT3HtcZ9%2F%E6%94%AF%E4%BB%98%E5%9B%BE.png?alt=media\&token=0a6c7cd6-b718-43a9-8500-3fec911feccb) A confirmation email will be sent to you once the order is successfully paid. {% hint style="warning" %} Your order should be paid within **24 hours**, or the system will automatically close it. {% endhint %} > Wolesale No.05 payment system is the same as Facebook/Amazon/Wish and other many platforms, our payment is supported by [Stripe](https://stripe.com/) to ensure enough safety of your fund account. Visit Stripe Support for more details. {% hint style="warning" %} Wholesale No.05 does not have any authority to hold and deal with the payment issue of your credit card or PayPal. Therefore, you should complete the payment by yourself. If any issues arise regarding your credit card transaction, please contact your credit card company for assistance. We cannot take any responsibility for any credit card payment issues. {% endhint %} ## Order Processing And Shipping Tracking After your payment is completed, the rest is our work. The following diagram simply shows how the process of your order: ![processing order](https://gblobscdn.gitbook.com/assets%2F-LTyyITzz8pFCSgdtyIW%2F-LU-JxngmDk4gBw2LogU%2F-LU-M4Ubmg845wnt5s3w%2Fshipping_flow.png?alt=media\&token=328b44f8-6ce9-4c5f-8a19-4b3785e7080e) All orders will be delivered to the logistics center after sorting, quality inspection, packaging, sealing, and other processing. {% hint style="warning" %} According to different products quantity and different suppliers, the time of order processing will be different. {% endhint %} ## How To Cancel Order? You can cancel your orders **before the order begin to process** by yourself on App(Android / iOS) or [Website](https://docs.wholesale05.com/business/www.wholesale05.com). {% hint style="warning" %} Once your order is processed, Wholesale No.05 will no longer accept unconditional cancellations, and maybe a 30% processing fee of the total amount of the order will be charged for closing the order. The actual rate depends on how much is lost because of your cancellations. {% endhint %} > Orders already shipped cannot be canceled. # Wire Transfer Your order will get a 4%-8% payment reduction via wire transfer. Why Wire Transfer? **You will directly receive a 4%-8% payment reduction.** Taking PayPal as an example, when you pay us US$1000 through PayPal, PayPal will charge a service fee of 4%-5% (about $50) of the total amount, which forces us to increase the wholesale price. Fortunately, if you pay via wire transfer now, we will deduct this $50 for you. This is equivalent to you only need to transfer US$950 to us. > The reduction ratio may be different, please contact us or refer to the order amount displayed by the system. ### Payment Account Bank Name: **JPMorgan Chase Bank N.A., Hong Kong Branch** Bank Address: **18/F, 20/F, 22-29/F, CHATER HOUSE, 8 CONNAUGHT ROAD CENTRAL, HONG KONG** Zip Code: **999077** Country/Region: **Hong Kong** SWIFT/BIC Code: **CHASHKHH** (CHASHKHHXXX \* If 11 characters are required) Account Number: **63007968236** Account Name: **YIWU GUIJU E-COMMERCE FIRM** > \* If the account name is too long, you can continue filling it into the address field. Type of Account: **Business Account** Bank Code: **007** ### Bank Wire Transfer Bank Wire Transfer is only recommended for those with experience. > Not recommended: Bank wire transfers are cumbersome to use and not newbie-friendly. Compared with Wise, it often requires higher fees. > > Please note that we settle accounts in US dollars. When making the transfer, please ensure that the funds are received in US dollars. ### Wise: Recommend Wise is usually considered the best alternative tool for Bank Wire Transfer. You can complete credit card, debit card, bank ACH, wire transfer and other payments through Wise just like PayPal. Compared with bank wire transfer, wise can save you up to 50%-80% in service fees. How to use Wise: #### Step1: Just register a Wise account for Free > You can visit wise.com or download the wise app to complete the registration. ![](https://uploader.shimo.im/f/3KaGrHIn5JiMPrBw.jpg!thumbnail) #### Step2: Add our payment account to your recipients > This is only required for the first payment to us. ![](https://uploader.shimo.im/f/zEOh8p0IiM24TU6o.jpg!thumbnail) Attention: Please carefully check whether the account information you filled in is correct. Any errors may result in payment failure.
#### Step3: Make a payment to us > Please note that we settle accounts in US dollars. When making the transfer, please ensure that the funds are received in US dollars. ![](https://uploader.shimo.im/f/Ya166Qb4X3BHo9xy.jpg!thumbnail) #### Step4: Send the receipt to us by Live Chat After we receive the payment, we will modify your order status to Paid based on the receipt you provided. > Different countries have different payment arrival times, which may take 1-3 business days. > > We usually confirm your order within 12 hours after payment is received. > > If you have any questions, please contact us for assistance via live chat at any time. # Shipping And Tracking Wholesale No.05 provides two shipping methods for you: Standard Shipping and Priority Shipping. ## Shipping Methods Wholesale No.05 supports **Standard Shipping** and **Priority Shipping** services in most countries and regions. > Some countries only support Priority Shipping In most cases, here are the major differences between them: * Standard Shipping takes more time, lower price, and usually via ePacket/Airport Mail, etc. * Priority Shipping takes less time, higher price, and usually via DHL/UPS/FedEx, etc. You can choose the shipping method according to your actual needs when you placing an order. > Shipping Fee Standard will fluctuate according to DHL / UPS / FedEx and other logistics companies' fees. ## Shipping Time **Affected by COVID-19, the time required for the production, packaging, and shipping of your order will be longer than normal.** Different countries and regions have different delivery estimated time, following is an overview: ***（The period in the below chart calculated in business days）*** | Zones | Order Handle Time | Priority Shipping | Standard Shipping | >21Kg Shipping (Duty-free) | | --------- | ----------------- | ----------------- | ----------------- | -------------------------- | | 9P/9S/9PS | 8 - 12 | 7 - 15 | 15 - 45 | <3 weeks | | 8P/8S/8PS | 8 - 12 | 7 - 15 | 15 - 45 | <3 weeks | | 7P/7S/7PS | 8 - 12 | 7 - 15 | 15 - 45 | <20 days | | 6PS | 8 - 12 | 3 - 6 | 15 - 45 | <20 days | | 5P/5S/5PS | 8 - 12 | 4 - 10 | 15 - 45 | <20 days | | 4P/4PS | 8 - 12 | 7 - 15 | 15 - 45 | <3 weeks | | 3PS | 8 - 12 | 4 - 10 | 15 - 45 | <3 weeks | > Furthermore, the shipping time varies from different countries and regions. Please note, in case of irresistible factors (bad weather, special festivals, etc.) the shipping time may be postponed correspondingly. Standard Shipping Company obliges us to each package under 2KG. So when your order estimated weight >= 2KG, only Priority Shipping is available. *Address with "PO.BOX" cannot support priority shipping.* > During holidays or festivals, order handle and delivery times will be extended accordingly. In order not to affect your sales plan, please arrange your purchase plan accordingly. ## **The Zones we're in services** There are the countries and areas we‘re in services now: | Zone No. | Countries | Priority Shipping | Standard Shipping |

>21Kg

Shipping

| | -------- | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ----------------- | ----------------- | --------------------------- | | 9P | Albania, Argentina, Armenia, Bangladesh, Bosnia and Herzegovina, Brazil, Chile, Colombia, Costa Rica, Dominica, Niger, Dominican Republic, Ecuador, Fiji, Peru, El Salvador, Georgia, Guatemala, Lebanon, Honduras, Kazakhstan, Kyrgyzstan, Serbia, Madagascar, Maldives, Montenegro, Nigeria Morocco, Nicaragua, Panama, Puerto Rico, Romania, SanMarino, Seychelles, Venezuela South Africa, Swaziland, Tunisia, Uzbekistan | **yes** | **no** | **yes** | | 9S | Russia | **no** | **yes** | **yes** | | 9PS | Pakistan, Sri Lanka, Ukraine | **no** | **yes** | **no** | | 8P | Bahrain, Egypt, Jordan, Kuwait, Oman, Qatar, United Arab Emirates | **yes** | **no** | **yes** | | 8S | Saudi Arabia, India | **no** | **yes** | **no** | | 8PS | Israel, Turkey | **yes** | **yes** | **yes** | | 7P | Andorra, Bulgaria, Cyprus, Estonia, Greece, Iceland, Latvia, Liechtenstein, Lithuania, Malta, Monaco, Slovakia | **yes** | **no** | **yes** | | 7PS | Austria, Belgium, Croatia, Czech Republic, Denmark, Finland, France, Germany, Spain, Hungary, Ireland, Luxembourg, Netherlands, Italy, Norway, Poland, Portugal, Slovenia, Sweden, Switzerland, United Kingdom | **yes** | **yes** | **yes** | | 6PS | United States, Canada, Mexico | **yes** | **yes** | **yes** | | 5P | New Zealand | **yes** | **no** | **yes** | | 5PS | Australia | **yes** | **yes** | **yes** | | 4P | Brunei, Indonesia, Philippines | **yes** | **no** | **yes** | | 4PS | Malaysia, Singapore, Thailand | **yes** | **yes** | **yes** | | 3PS | Japan | **yes** | **yes** | **yes** | ## Tracking your packages We provide complete and timely logistics information tracking for all orders in Wholesale No.05. Only the packages that have been packaged and sent to logistics companies can be tracked logistics information. You can track the orders on the App(Android / iOS ) or [ ](https://www.wholesale05.com/). ### App You can find it following the steps: "Account"-> "Orders" -> Your order -> Your packages ->Tracking ### PC Login in Account -> "Order History" ->Your order -> Your packages ->Tracking![](https://gblobscdn.gitbook.com/assets%2F-LTyyITzz8pFCSgdtyIW%2F-M6n2Ao25xEPQ48KMgsH%2F-M6n5MPYjLBJbu9_RYZr%2Ftracking_pc.png?alt=media\&token=10d573a3-6380-4713-8840-d56f5f30609c) # After-Sales Service Wholesale No.05 provide 30-days free after-sales service for all the orders, including returns and refund, etc. . **Return and refund instructions：** ## How long I have before request a return? We provide a **30-days** free after-sales service for all orders. > Starting with the date of the signed off the order from the logistics company. ## How can I request a refund? There are two ways for you to request a refund for your order: ### Request a refund on App So far, we have only provided an after-sales function in the app(Android/iOS). PC is not supported for now. You can request a refund by yourself on the mobile phone. ### Request a refund by customer service If your situation is more complicated, you can contact us with customer service to request a refund for you. ## Situations are covered by free after-sales service Following are some practical examples of what is covered by free after-sales service: **Situation:** Some products you purchased in Wholesale No.05 have quality problems or broken within shipping？ **Answers:** In most cases, we will refund you the products in full. **Situation:** You did not receive your package？ **Answers:** In most cases, we will help you track the package at first. If it is determined that the package has been lost, we will refund the full amount for you. **Situation:** Some products have not enough quantity **Answers:** In most cases, we will refund you the missing products in full. **NON-RETURNABLE PRODUCT** The following types of product are not accepted for return: * Unsellable Product: Product that has been defaced or altered in any way may not be returned. This includes but is not limited to: price tags, stickers, or other markings made with pen or marker, and cracked, dropped, or broken appliances. * Discontinued Product: Discontinued and discounted products cannot be returned * Seasonal Product: Product that is branded or packaged as seasonal/holiday may not be returned. * Promotional, Prepack, Intro Kit, and Free Items: For an exchange or refund to be processed, these items must be returned with the merchandise they were ordered. Promotional and free items may not be returned by themselves. * Make-up, Make-up brushes, combs ，and brushes: All sales are final. {% hint style="warning" %} Limited to inventory or the production cycle of the factory, some products may be temporarily out of stock. Normally, we will automatically refund these items for you；it's also free. If you can't accept it, please contact us or remarks when placing an order. {% endhint %} ## Situations are not covered by free after-sales service Due to the high cost of international logistics and customs duties, the refund is not covered by free after-sales service when meeting the following situations： * I received the product； I don't like it. * The wrong color and size chosen at the time of purchase cannot be returned or refunded * Provide the wrong delivery address, can not return the goods * The consignee's phone is always unanswered, and cannot get in touch via email, phone, social media, etc. * The customer's failure to cooperate with customs clearance causes the package to be destroyed by the customs. * The customer requested that the package be placed in the garage or outside the door, causing the package to be lost. {% hint style="warning" %} Products that are not the quality of the product cannot be returned **And the return packages that require payment of freight or customs duties would not be accepted.** {% endhint %} # Duties & Taxes What are Duties and Taxes? Do I need to pay extra money for that? We can customized import taxes plan for you, just contact us. ## What are Duties and Taxes? The government usually requires shipping from other countries to pay additional taxes according to some considerations. When you ship something to another country, you or your customer may be asked to pay additional duties and taxes before the shipment is delivered. Here is [a guide from DHL](https://www.dhl.com/en/express/customs_support/duties_taxes.html), you can read it for more information. ## Do I need to pay extra taxes for my packages? Our warehouses are located in China and India, so when you wholesale in Wholesale No.05, our packages will be shipped to you via DHL / UPS from China or India. Which you paid with your order in Wholesale No.05 is not including the taxes. You **may be** asked to pay the extra taxes for your packages. It all depends on your own country's customs policy. Please strictly abide by local laws and regulations. You usually do not need to care about taxes. The courier company (DHL/UPS .etc) will contact you if you need to pay taxes for your package and they will guide you to finish the following steps. {% hint style="danger" %} If the package is returned or destroyed due to the consignee's refusal to pay customs duties, all the losses will be borne by the consignee. {% endhint %} ## How much taxes for my packages? The final amount of taxes depends on the following two factors: 1. The value we report with your order 2. Your local taxes rate You just need to pay the X% of the reported value as clearance and taxes. > Regarding "X%" \[how many percent] is depending on your local customs policy. # Contact Us Have a question about your products or orders? Contact us now for the best customer service! Need help? Get contact info here ，including our customer service online chat and mailing address. ## Online Chat You can find online chat on Wholesale No.05 's app(Android /iOS ) or [wholesale05](https://docs.wholesale05.com/help/www.wholesale05.com).com cases；you will get a reply within a few minutes during working hours. {% hint style="success" %} Working Hours: 8:00- 21:00 (UTC+8:00) China Standard Time {% endhint %} The time corresponding to different time zones，Here is the approximate equivalent time: | City | Working Hours | | --------------- | ------------- | | China - Beijing | 8:00 - 21:00 | | US - New York | 20:00 - 9:00 | | UK - London | 1:00 - 14:00 | | Europe - Paris | 2:00 - 15:00 | > You can get more information about time zone synchronization problems in different countries and regions at time. ## Email: Usually, you will receive a reply within 12 hours. If you email us about orders or products, please be sure to indicate the order number or product SKU in the content.